HR-XML 3.0 Standards, 2009  September  23.

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Competency Definitions: Example

Example 12.1. ProcessCompetencyDefinitions - Example 1

The following example illustrates the communication of a competency definition group. The group includes definition of a base competency, behavioral indicators, and behavioral interview questions related to the base competency.

Source


<?xml version="1.0" encoding="UTF-8"?>
<ProcessCompetencyDefinitions
	systemEnvironmentCode="Production" 
	releaseID="3.0" 
	languageCode="en-US" 
	xsi:schemaLocation="http://www.hr-xml.org/3 ../Developer/BODs/ProcessCompetencyDefinitions.xsd" 
	xmlns="http://www.hr-xml.org/3" 
	xmlns:oa="http://www.openapplications.org/oagis/9" 
	xmlns:ext="http://www.example.com" 
	xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
	<oa:ApplicationArea>
		<oa:CreationDateTime>2009-02-12T10:09:02.01Z</oa:CreationDateTime>
	</oa:ApplicationArea>
	<DataArea>
		<oa:Process acknowledgeCode="Always">
			<oa:ActionCriteria>
			<oa:ActionExpression actionCode="Add">/ProcessCompetencyDefinitions/DataArea/CompetencyDefinitions</oa:ActionExpression>
			</oa:ActionCriteria>
		</oa:Process>
		<CompetencyDefinitions>
			<DocumentID>568-9987</DocumentID>
			<CustomerParty>
				<PartyID>P33-721</PartyID>
				<PartyName>Acme, Inc., Co.</PartyName>
				<PartyReportingIDs>
					<ID schemeID="Department">Marketing</ID>
					<ID schemeID="ProjectID">2009 Succession Plan</ID>
				</PartyReportingIDs>
			</CustomerParty>
			<SupplierParty>
				<PartyID>CCC-01</PartyID>
			</SupplierParty>
			<ReusableCompetencyDefinition>
				<ID schemeID="Exec08Model">1111-222-3333</ID>
				<AlternateID schemeID="Marketing08Model">222-3333-1111</AlternateID>
				<SourceID>Competency Consulting Co., LLC</SourceID>
				<oa:Name>Customer and Quality Focus</oa:Name>
				<!-- Base Definition -->
				<DefinitionStatement>
					<StatementText>Attentiveness to customer requirements and experiences in carrying out job functions.</StatementText>
				</DefinitionStatement>
				<!-- Definition Group. Behavioral Indicators -->
				<DefinitionGroup>
					<DefinitionGroupName>Behavioral Indicators - Customer and Quality Focus</DefinitionGroupName>
					<CompetencyDefinitionTypeCode>Behavioral Indicator</CompetencyDefinitionTypeCode>
					<DefinitionStatement>
						<ID>1111-222-3333-BI-1</ID>
						<StatementText>Listens to internal and external customer and assigns 
						the highest priority to achieving their satisfaction.</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID>1111-222-3333-BI-2</ID>
						<StatementText>Actively researches and analyzes industry (e.g., conferences and 
						meetings, trade publications), customer, and other relevant data sources (e.g., menus, 
						applications) to obtain a detailed picture of customer requirements.</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID>1111-222-3333</ID>
						<StatementText>Devotes time and budget to delivery of quality in provision of financial, 
						adminsitrative, and information technology services.</StatementText>
					</DefinitionStatement>
				</DefinitionGroup>
				<!-- Definition Group. Interview Questions -->
				<DefinitionGroup>
					<ID>1111-222-3333-INTQ</ID>
					<DefinitionGroupName>Behavioral Interview Questions - Customer and Quality Focus</DefinitionGroupName>
					<CompetencyDefinitionTypeCode>Behavioral Interview Question</CompetencyDefinitionTypeCode>
					<DefinitionStatement>
						<ID schemeID="Interview Questions">1111-222-3333-INTQ</ID>
						<StatementTypeCode>Question</StatementTypeCode>
						<StatementText>Tell me how you would seek out valuable opportunities to learn 
						first-hand about products, customer operations, and applications.</StatementText>
					</DefinitionStatement>
					<!-- Positive Response Examples -->
					<DefinitionStatement>
						<ID schemeID="Positive Response Example">1111-222-3333-INTRP-1</ID>
						<StatementTypeCode>Positive Response Example</StatementTypeCode>
						<StatementText>Visiting customer sites.</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID schemeID="Positive Response Example">1111-222-3333-INTRP-2</ID>
						<StatementTypeCode>Positive Response Example</StatementTypeCode>
						<StatementText>Read trade magazines and customer and industry blogs.</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID schemeID="Positive Response Example">1111-222-3333-INTRP-3</ID>
						<StatementTypeCode>Positive Response Example</StatementTypeCode>
						<StatementText>Capture and use customer feedback through company site and elsewhere on the Web.</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID schemeID="Positive Response Example">1111-222-3333-INTRP-4</ID>
						<StatementTypeCode>Positive Response Example</StatementTypeCode>
						<StatementText>Participate in industry events.</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID schemeID="Positive Response Example">1111-222-3333-INTRP-5</ID>
						<StatementTypeCode>Positive Response Example</StatementTypeCode>
						<StatementText>Research customer use and perceptions of competitor services.</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID schemeID="Positive Response Example">1111-222-3333-INTRP-6</ID>
						<StatementTypeCode>Positive Response Example</StatementTypeCode>
						<StatementText>Work at company's trade-show booth.</StatementText>
					</DefinitionStatement>
					<!-- Negative Response Examples -->
					<DefinitionStatement>
						<ID schemeID="Negative Response Example">1111-222-3333-INTRN-1</ID>
						<StatementTypeCode>Negative Response Example</StatementTypeCode>
						<StatementText>Fails to mention spending time with customers (site visits, dinner, trade shows, etc.)</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID schemeID="Negative Response Example">1111-222-3333-INTRN-2</ID>
						<StatementTypeCode>Negative Response Example</StatementTypeCode>
						<StatementText>"You never learn anything about business from customers."</StatementText>
					</DefinitionStatement>
					<DefinitionStatement>
						<ID schemeID="Negative Response Example">1111-222-3333-INTRN-3</ID>
						<StatementTypeCode>Negative Response Example</StatementTypeCode>
						<StatementText>Fails to mention customer and/or competitive analysis and research.</StatementText>
					</DefinitionStatement>
				</DefinitionGroup>
			</ReusableCompetencyDefinition>
		</CompetencyDefinitions>
	</DataArea>
</ProcessCompetencyDefinitions>
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